![]() Select a problem from the list and press the “Request Refund” option.After locating the Orders page, locate the order that requires a refund and select the “Problem With Order” option.After logging into their account, customers must open the Your Orders page, available on the right-hand side of their screen.In order to request a refund, customers may do the following: How Can I Get a Refund on Amazon?Ĭustomers who require a refund from Amazon can utilize their Return’s page rather than having to contact a live customer service agent! Therefore, if customers have a complex issue that requires a live agent’s assistance, they are recommended to contact Amazon during the mid-morning to early evening, as that is the best time to reach a live agent. However, customers can only reach live customer service agents from 3 am- 10 pm PST.įrom 11 pm- 2 am PST, customers may only take advantage of Amazon’s bot customer service, which is programmed both into the website chat feature and through their 1-800 number. Does Amazon Have 24/7 Customer Service?Īmazon offers 24/7 customer service both through their website chat feature as well as their 1-800 number. Amazon phone number how to#However, customers may have to endure a long wait time when phoning Amazon’s customer service number.įortunately, though, they offer a couple of other options for how to obtain help.Īmazon offers a live chat feature on their customer service page, where customers can talk to a live customer service agent via instant message.Ĭustomers should, however, note that agents using the live chat feature are not authorized to conduct certain actions, and may recommend that customers phone the 1-800 number if they have a complex issue. In order to contact customer service directly, customers can phone Amazon’s 1-800 number 24 hours a day, 7 days a week.Īdditionally, customers can reach a live person during the hours of 3 am- 10 pm, and can use pre-recorded help from 11 pm- 2 am! If you’d like to learn more about Amazon’s other methods of customer service, how customer service can assist in making returns, refunds and more, keep reading for more facts and tips! How Can I Contact Amazon Customer Service? Amazon’s phone number is 1-88 and is available to customers worldwide. Customers can speak to real customer service representatives from 3 am to 10 pm PST, and can use Amazon’s automatic customer service recordings from 11 pm to 2 am. When you are done, tap Send in the bottom-right corner of your screen.1.6 Conclusion Does Amazon Have a Phone Number to Call In 2022?Īmazon has a phone number for customer service that is available 24 hours a day. Finally, you can type your question into the chat box at the bottom of your screen.You will have to scroll to the bottom of the page again. But none of the options on this page or the next pages will allow you to contact Amazon customer service. Note: From here, you can select any of your previous orders to get answers to common questions. You will also find this at the bottom of the page. Then scroll down and tap Get help with something else.You will see this at the very bottom of the page. Next, scroll down and tap Customer Service.You will find this in the bottom-right corner of your screen. If you don’t already have the app, you can find it on the Apple App Store and the Google Play Store. ![]() Finally, type in the chat box at the bottom of your screen and tap Send. ![]() ![]() ![]() To chat with Amazon customer service on the mobile app, tap the three-line icon in the bottom-right corner of your screen and go to Customer Service > Get help with something else > Something else > I need more help. How to Chat with Amazon Customer Service on Mobile ![]()
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